Question 1

Where are you located?

Accepted Answer

We’re based between Miami, NYC, and San Francisco, with team members working globally. Most engagements run seamlessly remote, with in-person support available when it makes sense.

Question 2

How do I get started?

Accepted Answer

Reach out through our site, email, or book a quick intro call. We’ll learn your goals, timeline, and constraints, then recommend the fastest engagement path and next steps.

Question 3

Do you provide ongoing support after a project is completed?

Accepted Answer

Yes. We include 30 days of complimentary maintenance and offer ongoing support via retainers or scoped add-ons, so your site, deck, or brand stays sharp as you grow.

Question 4

What types of clients do you work with?

Accepted Answer

We work with startups and venture firms, from early-stage teams building a narrative and launch presence to platforms and funds needing consistent brand + GTM execution.

Question 5

What’s the difference between a program, a sprint and a retainer?

Accepted Answer

Programs are fixed-price launches built for your stage, such as the Seed Stage Program (30 days) or Series A Market Launch (8 weeks). Sprints are two-week, fixed-price projects with one deliverable. Retainers (Core, Embedded Studio, Growth Studio and the Dedicated Pod) run on the initiatives you choose each month. Our capabilities decks break the work into modules, which help scope a program but aren’t sold on their own.

Question 6

How long do projects usually take?

Accepted Answer

Sprints ship in two weeks, the Seed Stage Program in 30 days, the Fund Launch Kit in 4–6 weeks and Series A Market Launch in 8 weeks. On a retainer, work ships every week.

Question 7

What do you need from us to begin?

Accepted Answer

We’ll ask for a kickoff call, any existing brand/assets, and access to relevant tools if needed. The biggest unlock is having one decision-maker to keep feedback fast and aligned.

Question 8

How do you communicate during a project?

Accepted Answer

We run a dedicated Slack channel and a simple weekly check-in cadence. You’ll always know what’s in progress, what’s next, and exactly what we need from you.

Question 9

Will we have access to working files?

Accepted Answer

Yes. We provide access to working files (like Figma) and share progress as we build. No surprises: visibility and transparency are part of the process.

Question 10

Do we own the final deliverables?

Accepted Answer

Yes. You own the final deliverables upon completion/payment, and we don’t lock you into proprietary systems. Everything is structured so you can take it in-house anytime.

Question 11

Can you work with our internal team or other agencies?

Accepted Answer

Absolutely. We frequently plug in alongside internal teams, dev partners, and agencies. We’re happy to lead, support, or collaborate, whatever makes execution fastest.

Question 12

How does pricing work?

Accepted Answer

Programs and sprints are fixed-price, and retainers are a fixed monthly fee: Core is month to month with 30 days’ notice, Embedded Studio has a 3-month minimum and Growth Studio a 6-month minimum. Anything outside those is quoted within 48 hours. Every price is on our Engagement Models page.

Question 13

How do we know Brickell Digital is the right fit?

Accepted Answer

We’re a boutique studio, so mutual fit matters. We stay hands-on and selective to keep quality high. To confirm alignment, we’ll do a short discovery and share a bit of complimentary spec work (a small sample direction). If alignment is strong, we’ll propose the cleanest path forward.

How We Run Every Engagement

We work with ambitious teams at every stage, from early MVPs to growing SaaS platforms. Our process is fast, focused, and built to get real results without the fluff. Whether you're launching something new or leveling up what you’ve built, we design, build, and ship with clarity and speed.

Streamlined Process. Real Outcomes.

Understand the Vision

Design with Intent

Build for Speed

Launch & Learn

Grow Together

Everyday Tools That Help
Us Build Better, Together

You Have Questions, We Might Have Answers!