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Louisiana State University
LSU Code of Student Conduct Assistant
About
Louisiana State University
Streamlining query resolution, empowering students, freeing up key faculty.
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Louisiana State University
Gallery
Brand Identity
Results
Our Approach
To develop the assistant, we began by defining clear objectives - providing 24/7 support and saving time for all stakeholders. We researched and understood the specific needs of prospective students, current students, and parents to tailor the assistant’s functionality accordingly, delivering a product that integrates seamlessly with LSU’s existing people and systems.
Key steps included:
- Objective Definition: Identifying the primary goals: providing students with guidance and support, streamlining administrative tasks.
- Stakeholder Analysis: Conducting comprehensive research to understand the diverse needs of our user base.
- Intelligence Implementation: Deploying a retrieval-augmented generation system with optimized response patterns and contextual awareness for accurate, relevant assistance.
- Feedback Cycle: Collecting and incorporating valuable insights from both university leadership and a student focus group to shape development priorities and refine functionality.
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After implementing the chatbot on the LSU website, user feedback highlighted several benefits. The chatbot provided 24/7 accessibility, making it easier for users to get answers outside of regular office hours. It delivered quick and accurate responses, enhancing the overall user experience by making interactions more efficient.
Impact
Louisiana State University
Had
Impact We Have Created
Impact We Have Created
Our system has transformed how Louisiana State University handles student conduct inquiries. The assistant delivers precise, context-aware responses with direct citations to relevant policies, while supporting multiple languages for broader accessibility, ultimately enhancing efficiency in the university's disciplinary processes and procedures.
Social Media & Promotional Graphics
Printable Designs and Assets
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